mebet Terms and Conditions

1. Definitions and Interpretation

The following terms used in these Terms have specific meanings:

• "mebet" or "Platform" — refers to the mebet website, mobile version, and all associated services.
• "User" or "Member" — a person who has created an account on mebet and is using its services.
• "Account" — the user's registered profile where personal information and balance are stored.
• "Bonus" — any promotional benefit, free credit, or reward provided by mebet.
• "Wagering Requirement" — the amount of betting required to make bonus funds withdrawable.
• "Service" — online casino games, sports betting, and all activities on the platform.

2. Eligibility and Age Verification

mebet services are available only to individuals aged 21 or older. By registering an account, you confirm that you meet this age requirement. mebet may request a valid identity document (national ID, passport, or driving license) for age verification at any time.

• Each person may hold only one account.
• Creating multiple accounts on the same device, IP address, or payment method is strictly prohibited.
• Allowing minors to access an account is prohibited and constitutes a serious violation.
• mebet reserves the right to suspend or close any fraudulently created account at any time.

3. Account Registration and Security

To create an account on mebet, you must provide accurate and complete information. Creating an account with false information will result in its cancellation, and the associated balance may be forfeited.

• Keeping your password confidential is entirely your responsibility.
• If you suspect unauthorized access to your account, notify mebet support immediately.
• You are responsible for all activity on your account.
• Hacking or fraudulent activity on mebet's systems is strictly prohibited and subject to legal action.
• For assistance with changing account details, contact us via 24/7 live chat or at [email protected].

4. Deposit and Withdrawal Policy

mebet supports Bangladesh's popular payment methods — bKash, Nagad, Rocket, and bank transfers (such as Dutch-Bangla Bank, BRAC Bank).

• Minimum deposit amount: ৳200 per method.
• Minimum withdrawal amount: ৳500.
• Withdrawals are typically processed within 30 minutes to 3 hours.
• Withdrawal requests must be made through the same payment method used for the deposit.
• mebet may temporarily hold a withdrawal for additional verification in the case of suspicious transactions.
• Currency conversion fees or payment provider fees are outside mebet's control.

5. Bonus and Promotion Terms

mebet offers various bonus promotions from time to time. These bonuses are provided subject to specific conditions, and failure to meet those conditions may result in the bonus being cancelled.

Welcome Bonus:

• 100% bonus on the first deposit, up to ৳15,000.
• Example: deposit ৳1,000 and receive ৳1,000 in bonus — total balance ৳2,000.
• Another example: deposit ৳32,000 and receive a maximum of ৳15,000 in bonus — total balance ৳47,000.
• Wagering requirement: bonus amount × 20. For example, if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before withdrawing.
• Wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus.
• mebet reserves the right to cancel any bonus if these Terms are violated.

Each bonus offer has a specific time limit and conditions listed on the relevant offer page. Please read those conditions carefully before claiming a bonus.

6. VIP Program and Rewards

mebet's VIP program has three tiers. You can move up to a higher tier through regular and active play.

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.7% weekly cashback.
• Gold: up to 1.0% weekly cashback.

Cashback rewards are paid at the end of each week in the designated manner. VIP tier assignment is at mebet's discretion, and mebet reserves the right to change the terms of this program at any time.

7. Prohibited Activities

The following activities are strictly prohibited on mebet and may result in account cancellation:

• Creating multiple accounts or using another person's account.
• Engaging in fraudulent activity to claim bonus benefits.
• Attempting to manipulate the platform's software or using bots or automation.
• Threatening, harassing, or disrespecting other users.
• Using the platform for money laundering or illegal fund transfers.
• Misconduct toward mebet staff.

If mebet detects suspicious activity, it will conduct an investigation and, if necessary, suspend or cancel the account. The balance may be forfeited in such cases.

8. Gaming Fairness and Security

mebet is committed to ensuring fair play. All games on our platform are operated through certified software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, and NetEnt.

• Random Number Generator (RNG) technology is used in all games.
• mebet keeps user data secure through SSL encryption technology.
• If a technical error causes an issue with a game result, mebet will make a decision after investigation and that decision will be final.
• If a game is left incomplete due to a technical disruption, mebet will handle it in accordance with its established policy.

9. Responsible Gaming

mebet takes responsible gaming very seriously. We want our members to play for entertainment and not put themselves at risk of financial harm.

• Set a spending limit before you play — never bet beyond your means.
• If gaming causes anxiety rather than enjoyment, take a temporary break.
• Contact mebet support to set up self-exclusion or deposit limits.
• For ages 21 and above only. Keep your device secure from access by minors.

For more details, visit our Responsible Gaming page.

10. Privacy and Data Protection

mebet is committed to protecting users' personal information. Information provided during account registration will be used solely for service delivery and identity verification.

• Personal information is not sold to third parties.
• There may be an obligation to provide information to authorities when required by law.
• For more details, read our Privacy Policy.

11. Support and Contact

mebet's customer service team provides assistance in Bengali and English 24 hours a day, 7 days a week. You can contact us for any questions, complaints, or issues:

•   24/7 Live Chat — available directly on the platform.
•   Email: [email protected]

mebet reviews all complaints seriously and works to resolve them within a reasonable time.

12. Limitation of Liability

mebet strives to ensure uninterrupted service as much as possible. However, mebet's liability is limited in the following areas:

• Interruptions caused by internet connection issues or third-party software.
• Service downtime due to unexpected technical errors or server maintenance.
• Changes to the service resulting from legal changes or regulatory directives.
• Losses caused by a user's own negligence in protecting their password or information.

mebet will not be liable for any indirect or consequential losses that fall outside the direct operation of the platform.

13. Account Closure and Termination

You may request to close your account at any time through mebet support. Please withdraw any existing balance before closing your account.

• mebet may suspend or cancel an account at any time due to a violation of these Terms.
• In the event of cancellation, any valid balance will be returned, however bonus balance may be forfeited.
• If you choose Self-Exclusion, it will not be possible to reopen your account before the designated period has ended.

14. Applicable Law and Dispute Resolution

These Terms will be governed by applicable law. Any dispute between mebet and a user will first be addressed through an attempt at amicable resolution.

• In the event of a dispute, resolution must first be sought through the support team.
• Support is available in Bengali — write to [email protected].
• mebet's decision will be considered final unless both parties agree on another resolution.

15. Changes to Terms

mebet may update these Terms from time to time. Changes will take effect from the date of publication. Continued use of the platform after a change will be taken as your acceptance of the new Terms.

The latest Terms will always be available on this page. It is recommended that you visit this page regularly.